Returns

Terms

You have 90 days since you receive the order to return it if you find that it really is not what you need. The product to return It must be in perfect condition, unused and in its original packaging in good condition including the labels and instructions for use.

If you want to return your order, you just have to fill out the form below to start processing it. You will receive an email with the procedure and with the address of the warehouse to send the package. Once we receive the returned product, we will review it and we will refund the product amount within a maximum period of 15 calendar days through the same payment method of the order.

Sending the product

If you want to return an order, you will have to be responsible for sending the package to us as well as taking care of the transport costs to our warehouse.

Error or defect

If the order received had any error or defect in the products received, the cost of the return would be free and we would take care of the entire process.

Sustainability

We don't offer free returns because we believe that it is important to make a smarter and more responsible purchase. You can know more here.



Do you want to manage your return? Contact us.

 

 
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