baBaik, sustainable and responsible with nature.

PRIVACY POLICY

IDENTIFICATION OF THE DATA CONTROLLER

Identity: BABAIK SPORTS S.L.U. (baBaik)

CIF: B86574183 - EU VAT: ESB86574183

Registered Office: C / Pilar Nogueiro 1, 2ºA - 28038 Madrid (Madrid)

Email: rgpd@babaik.es

Phone: 0034919396023

PURPOSE OF THE PROCESSING AND NATURE OF THE DATA COLLECTED

Depending on the different forms, services or content that you access, your data may be processed for the following purposes:

Registered users

The information you provide us in the registration process will be used to manage the Users of the website, so that you can access your profile, check your orders and make your purchases without having to enter Again your identification data (name, surname, email and telephone number) and delivery address. You can modify your profile settings whenever you want. Also, as a registered User, you can access the following functionalities:

  • Indicate your assessment in relation to the products you purchase through this website.

  • Express your level of satisfaction with the products purchased and your shopping experience, through the surveys we send you.

  • Request that we inform you when there is availability of a product without stock.

  • Include reminders about product purchases.

baBaik will not admit attempts at false registrations or that impersonate the identity of people or companies, the provision of false information in the registration form will imply the automatic withdrawal of the User. baBaik reserves the right to verify the information provided by the User by telephone verification.

Newsletter / Commercial communications

In the cases in which you grant us your consent, we will use your identification and contact information to send you personalized information about the news of the website, news of interest, as well as promotions and offers of our products and services. This information is sent by electronic mail and may involve sending personalized information about our products or services. You must bear in mind that this data processing involves the analysis of your user or customer profile to determine what your preferences are and, therefore, which products and services may be that best fit your browsing and purchasing habits at the time. to send you information. For example, based on your purchase and browsing history, we may personalize our suggestions about products and services that we think may interest you. The validity of the promotions that we send you may be subject to the availability of the products and to more specific specifications about them. If you have any doubts, we will inform you about the conditions of the promotions through our Customer Service Department, and you can request to cancel the receipt of commercial communications at any time.

Remember that you can unsubscribe from our newsletter / commercial communications at any time in the link that you will receive at the bottom of each email.

Customer service through contact form / WhatsApp Chat

The personal data that you provide us through the contact form or the whatsapp chat enabled on the website, will be processed only to answer your query or request. The information collected is limited to identification and contact data, as well as data related to the nature of the request you send us.

VERACITY OF THE INFORMATION PROVIDED

All information provided by the User must be true and accurate. For these purposes, the interested party guarantees the authenticity of all the data provided as a result of filling in the corresponding forms. In any case, the User will be solely responsible for the false or inaccurate statements made, and the damages caused to baBaik, or third parties, for the information provided.

RECIPIENTS OF DATA AND INTERNATIONAL TRANSFERS

We inform the User that the treatment of the information collected through this website does not imply an international transfer of data. In relation to the recipients of the information, we inform you that in the event that you make an online purchase that must be delivered to the address you indicate, your name and surname, delivery address and number of phone.

In accordance with the foregoing, we inform you that we will share your personal data with the following types of service providers for baBaik:

Service providers: These are companies external to baBaik and that provide a service so that it can carry out its activity and comply with the commitments adopted with its customers.

In this sense, the main service providers to which the data may be communicated are transport companies, couriers, in order to facilitate the delivery process.

Collection agents, payment gateways and banking entities: Payment of purchases by credit / debit card at baBaik implies that your card information will be sent directly to our payment partner Banco de Sabadell, SA, Avda. Óscar Esplá, 37, 03007 Alicante. This entity accesses the identification data of the buyer and data of the purchase made related to the payment process. For more information about Banco de Sabadell, see here .

By means of this payment method, baBaik never collects or manipulates any customer data regarding their card number. All data is processed directly by Banco de Sabadell, so that baBaik can always offer the greatest transparency and confidentiality in the transaction. The payment of your order is made directly with said entity, thus offering you maximum security.

Likewise, in the event that you choose to finance your purchase of products, baBaik has signed an agreement with Aplazame by which baBaik Users are offered the possibility of paying for their purchases in baBaik. For more information on Aplazame, see here . You must bear in mind that this type of financing is only possible if you buy products sold by baBaik. In this case, the user accepts that all their personal data be fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance is extended to third parties that had to access the files for the good end of the contract.

Suppliers and manufacturers of the products offered : Your personal data may be communicated to suppliers and / or manufacturers of the products offered on this web portal if it is necessary to guarantee the right of guarantee from babaik users.

BASIS THAT LEGITIMATES THE DATA PROCESSING

The legal basis for the processing of personal data collected by baBaik is based on different legal precepts, depending on the context of collection and treatment:

  • Data related to the purchase process and customer service: In relation to the personal data collected during the online purchase process, as well such as the data processed within the framework of the relationship that is generated between baBaik and the Client, the basis that legitimizes the treatment in the execution of the contractual relationship between the parties, in the terms provided in article 6.1.b) of the RGPD.

  • Data related to the sending of commercial communications, as well as data collected in the different forms enabled on this website not linked to the purchase process and customer service : in these cases, the basis that legitimizes the data processing is the User's own unequivocal consent and acceptance in each of the sections in which personal information is collected. The User has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

  • Data related to the analysis and personalized preferences of the users: The basis that legitimizes the treatment is the legitimate interest of baBaik in the improvement of internal processes that result in the optimization of services and products to users, all within the framework of the provisions of article 6.1.f) RGPD; since we understand that the treatment of this data is also beneficial for you, as it allows you to improve your experience as a user and access information according to your preferences.

DATA CONSERVATION

Registered users

The information of registered Users will be kept indefinitely unless the User requests the withdrawal as a registered User.

Recipients of commercial communications

The information of recipients of commercial communications will be kept indefinitely unless the User requests the cancellation in the reception of new communications, in which case, we will proceed to delete their data in order to guarantee that they are not carried out. new commercial shipments.

Contact form users / WhatsApp Chat users

The information of registered Users will be kept indefinitely unless the User requests the withdrawal as a registered User.

EXERCISE OF RIGHTS

The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. The User may request the limitation of the processing of their data, in which case baBaik will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the User may object to the processing of their data. In this case, baBaik will stop processing the data, except for legitimate reasons, or the exercise or defense of possible claims. Finally, we inform you about your right to portability provided for in the RGPD so that your data can be provided to the Responsible for the treatment indicated by the User. To make these rights effective, the User can send an email to rgpd@babaik.es or send a letter to the following address: C / Zazuar 6, right staircase , 4ºA - 28031 Madrid (Madrid).

In the cases in which it considers that during the data processing by baBaik the data protection rights of the interested party have been violated, especially when they have not obtained satisfaction in the exercise of their rights, the User may file a claim with the Competent Data Protection Control Authority ( www.aepd.es ).

In case you do not want to exercise a specific right, but you have the need to make a query or suggestion in relation to the processing of your personal data, you can also contact the address provided to exercise your rights.

INFORMATION SECURITY

baBaik uses technologies appropriate to the current state of the art, to protect your data and personal information, so our website is stored on secure servers protected against the most common types of attacks. However, we remind you that invulnerable technology does not exist and that therefore you must use the means within your reach to maintain the security level of your data. baBaik has adopted technical and organizational measures that guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks they are exposed to.

SOCIAL MEDIA

data from social networks, unless the user's consent is specifically and expressly obtained.

CHANGES TO THIS PRIVACY POLICY

baBaik reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as industry practices. In these cases, baBaik will announce on this page the changes introduced with reasonable anticipation of their implementation.

APPLICABLE REGULATIONS ON PRIVACY AND DATA PROTECTION

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD), as well as in compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD), we inform below about the following points related to the processing of personal data and other applicable regulations.